Unfortunately, refunds and returns are not available, If the situation arises where your product is delivered damaged, it will be replaced. We only replace items if they are defective or damaged. Photographic evidence of packaging is required as well as evidence of damaged products. If approved, your order will be replaced. If you would prefer, a refund may be granted. Please send these enquiries to little-paper-plane@outlook.com

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you haven’t received a refund yet, first check your bank account again. hen contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact Little Paper Plane.

Contact at little-paper-plane@outlook.com for questions related to refunds and returns.